1. Services Provided:
- Standard Poop Scoop Service: Our team will visit your property on a scheduled basis to scoop and remove dog waste. The frequency of service (weekly, bi-weekly, or custom) will be agreed upon in advance.
- Yard Cleanup: In addition to regular waste removal, we offer additional cleanup services for your yard, including leaf and debris removal, at an additional cost.
- Pet Waste Disposal: We will properly dispose of all collected waste in an environmentally responsible manner.
2. Service Areas:
- We offer poop scoop services in the following areas: [Georgetown KY & Lexington KY]. Please contact us for availability outside of these areas.
3. Scheduling & Cancellations:
- Appointment Scheduling: Services will be scheduled during the business hours of Mon-Friday - 4PM To 8:30PM Sat & Sun - 9:00AM To 5:00PM]. Our team will arrive on the agreed-upon date and time window.
- Rescheduling & Cancellations: If you need to reschedule or cancel a service, please provide at least 24 hours' notice. Cancellations made within 24 hours may incur a cancellation fee of [$20].
- Weather Conditions: In the event of extreme weather (e.g., heavy rain, snow, or storms), services may be delayed or rescheduled for safety reasons.
4. Pricing & Payment:
- Service Rates: Our standard rates are per visit based on frequency (e.g., weekly, bi-weekly).
- Payment Terms: Payment is due upon completion of the service. We accept cash, credit card, or online payment].
- Late Fees: A late fee of [$15] will be applied for payments not received within [5] days of service.
5. Customer Responsibilities:
- Access to Property: Please ensure that the yard is accessible on the scheduled service day. If there are gates or locked areas, please leave them unlocked or provide us with access instructions.
- Pets: For the safety of both our staff and your pets, please ensure that any pets are secured inside or in a safe area during our visit.
6. Safety and Liability:
- We prioritize the safety of both our employees and your pets. Our team members are trained to handle dogs and any other potential hazards (e.g., dangerous plants, sharp objects).
- The business is not liable for any injury or damage caused by an unrestrained or aggressive pet on your property.
- We are not responsible for damage to landscaping, outdoor furniture, or other property that may occur during service.
7. Privacy & Confidentiality:
- We respect your privacy and will never share personal or payment information. Any details regarding the service, such as your property layout or pets, are treated with confidentiality.